1. Return Window

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

2. Non-Returnable Items

Certain types of items cannot be returned, including perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

3. Return Shipping Costs

If the return is due to our error (e.g., you received an incorrect or defective item), we will cover the return shipping costs. For all other returns (e.g., change of mind, wrong size ordered), the customer is responsible for paying the return shipping costs. Please note that original shipping fees are non-refundable.

4. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, you’ll be automatically refunded on your original payment method within 5-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

5. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.